Return and Refund Policy

Faulty products

If a product you have purchased is faulty or damaged (excluding damage caused by misuse), we will cheerfully refund your money or exchange where possible.

To make a claim under our faulty returns policy, please contact us at info@stormkingwineco.com.au

 

Change of mind return

We will happily give you a refund or an exchange if you have changed your mind on a purchase, provided that the product is:

returned within 30 days after it has been purchased; not opened or damaged, and in a re-saleable condition;

Please provide your proof of purchase (for instance your original receipt, tax invoice or a credit card statement clearly showing your purchase). Please note that the delivery fee incurred will not be refunded if a purchase is returned as part of the change of mind policy and the return of the product is at the purchaser’s expense.

If you would like to return a product please contact us at info@stormkingwineco.com.au